FREQUENTLY
ASKED BILLING QUESTIONS
I have
received two bills for the same test. Am I being double billed?
No.
The Modesto Radiological Medical Group, Inc. bill is for
the interpretation of your x-ray and reporting the results
to your doctor. The hospital bill is the technical fee for
taking the x-ray. If your x-rays were performed in one of
our out patient offices, you will only receive one bill that
includes both the technical fee and the interpretation combined.
Why am
I getting a bill from a doctor whom I have never met?
The
doctor on our bill is a specialist in radiology. He is trained
to interpret x-rays, MRI, CT,nuclear medicine, ultrasound,
and mammograms. Most of the time, the radiologist does not
meet with the patient. He reports his findings to the patientās
doctor who ordered the test.
Why am
I getting a bill when I have insurance?
You
will receive a monthly statement showing the status of the
bill until the bill is paid. It will list any insurance payments
and your remaining balance. If you examine the bill very
closely, you should be able to tell whether your insurance
has been billed. If we do not have the insurance information,
the statement will have a request for the patient to call
our billing office with that information.
Why do
I have to give my insurance information again?
If
your x-rays were taken in the hospital, Modesto Radiology
uses information obtained from that hospital. Sometimes the
information given to us is incomplete or incorrect. In these
instances, we rely on your cooperation in providing us your
complete and correct insurance information.
How can
I get the results of these tests?
You
should contact the office of the doctor who ordered the tests.
They should have a copy of the report from the Radiologist
within 2-3 working days. If you have an appointment prior
to that time, your doctor can request a fax report.
How much
of this bill will my insurance cover?
Call
your insurance company and they should be able to tell you
how much of your bill they will cover. You may find more
information on the insurance company's web site. You may
find a link on our billing page.
Can I
order an x-ray or mammogram for myself?
We
can only accept referrals from a licensed health care provider.
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